Q: Where are you based ?

A: Pentyrch, Cardiff, South Wales. UK.

Q: Why does Internet Explorer try to block your site's content ?

A: This site - like hundreds of thousands of other sites worldwide uses a form of coding called javascript.

Microsoft, who make Internet Explorer, are afraid people may use javascript and other techniques to exploit security holes in their software so they tell you that they are blocking scripts which may 'harm your computer' so the default setting on IE is to block these scripts to protect Microsoft's software (not your computer). You can turn off this unnecessary and annoying behaviour by following the IE help files or you can get a better browser e.g. Firefox

Q: Is the content free?

A: All content is completely free to access and free of copyright .

This means, for example, that pupils and students can use it for school homework or projects, teachers can use it for class worksheets, workbooks or posters etc., home users can make their own postcards, calendars etc etc.

The only condition is that the material must not be used in any illegal manner, or in any way which leads to abuse of our website, or any manner which causes us financial loss.

Q: Why do you say 'Best viewed at 1024 x 768' ?

A: The site is designed to be viewed at that resolution on your monitor although it should also give a suitable viewing at other resolutions e.g. 800 x 600 pixels .

You can change your monitor's setting by right clicking on an empty area of the desktop and choosing Properties then Settings and then moving the Screen resolution slider

Your current screen resolution is:

Q: Why do you provide free content.?

A: A lot of contract work produces spin-off in the form of diagrams and pictures. Rather than simply deleting these files we provide them as a free resource for pupils, parents, teachers and any individual who may find them useful.

Q: Is this site safe for my children to use?

A: Yes. Micromountain is labelled as child safe with ICRA, registered with SafeSurf and a Cybersitter Approved Family Friendly Website

Q: Why did you send me unsolicited e-mail ?

A: We didn't. Spammers sometimes use legitimate sites such as ours to avoid spam filters. See this page for more info.

Q: Can I phone you on your landline number?

A: Please don't. Use the mobile number instead.

We have a very similar number to the local golf club. We tend not to answer the phone if we don't recognise the incoming number.

Q: Do you undertake contract work.?

A: Yes. Please contact us to for pricing.

Q: Do you offer a Welsh language service?

A: Yes. Diagrams, worksheets, posters, web sites etc. are all available in Welsh.

Q: Are your products guaranteed?

A: No. Although every effort is made to ensure the correctness of our files mistakes do creep in. All work is therefore provided on an 'as is' basis. It is your responsibility to ensure that there are no errors in anything you download from this site or any other content provided by us before using it.

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